5700 Privacy Policy — User Data Protection
This Privacy Policy explains how the platform 5700 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to ensuring your data is handled safely and responsibly.
Effective date: 1 January 2026. This policy is subject to periodic review.
1. Information We Collect
When you use the platform 5700, we collect several types of information to ensure our services run smoothly and securely. The information collected falls under the following categories:
Account Information
During registration, you provide a username, password, email address, and basic profile information. This information is used to identify your account and enable secure access to the platform.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser type, IP address, and usage data including pages visited and session duration. This information helps us detect technical issues and improve the user experience.
Payment Information
To process deposits and withdrawals in MYR (RM), we collect transaction-related information such as your chosen payment method (TNG e-Wallet, FPX, Maybank2u), transaction amount, and timestamps. We do not store credit or debit card details directly — all payment processing is handled through secure payment channels.
Cookies and Tracking Data
Our platform uses cookies to maintain login sessions, save user preferences, and collect non-personally identifiable usage data. You can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.
2. How We Use Your Information
All information collected by 5700 is used solely for legitimate purposes directly related to the operation of the platform. The primary purposes are as follows:
- Verifying user identity and ensuring account security during login.
- Processing deposits, withdrawals, and transactions in MYR (RM) accurately and securely.
- Providing responsive customer support based on your account history and previous enquiries.
- Detecting and preventing fraud, money laundering, or activities that violate our terms of use.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Improving platform performance, identifying and resolving technical issues.
- Sending you important notifications relating to your account, transactions, or policy changes.
5700 will not use your data for third-party marketing purposes without your explicit consent.
3. Data Storage and Security
The security of your personal data is our top priority. The platform 5700 uses appropriate technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
The security measures we have in place include:
- SSL/TLS encryption for all communications between your device and our servers.
- Passwords are stored in hashed form — we are unable to read your password in plain text.
- Internal access controls ensuring that only authorised personnel can access user data.
- Continuous system monitoring to detect suspicious activity.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. Once the data is no longer needed, it will be securely deleted or anonymised.
4. Sharing Information with Third Parties
5700 does not sell, rent, or distribute your personal data to third parties for commercial purposes. However, there are limited situations where information may be shared:
- Payment service providers: Transaction information required for processing is shared with payment processors such as TNG and FPX providers solely for the purpose of completing your transaction.
- Legal authorities: We will disclose the necessary information when required by court order, law enforcement request, or legitimate regulatory requirement in Malaysia.
- Fraud prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with the appropriate authorities.
All third parties working with us are bound by data protection agreements that ensure your data is handled to a standard consistent with this Privacy Policy.
5. Your Rights as a User
As a user of the platform 5700, you have the following rights with respect to your personal data:
Right of Access
You have the right to request a copy of the personal information we hold about you. This request can be submitted via our support email.
Right of Rectification
If you believe any information we hold is inaccurate or incomplete, you have the right to request a correction. You may also update your basic profile information directly through your account settings on the platform.
Right to Erasure
Under certain circumstances, you may request the deletion of your personal data. However, we may be required to retain certain information for a period prescribed by law or for fraud prevention purposes, even after an account is closed.
To exercise any of the above rights, please contact us at: [email protected]. We will endeavour to process your request within a reasonable timeframe.
6. Policy Changes and How to Contact Us
5700 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or how the platform operates. Any significant changes will be communicated via the platform or the email address registered to your account.
The latest version of the Privacy Policy will always be available on this page. The effective date shown at the top of this document indicates when the Privacy Policy was last updated. Your continued use of the platform after any changes are published constitutes your acceptance of the latest version of this policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 5700, please contact our team:
- Email: [email protected]
- Check FAQ for more information on account and security
We will endeavour to address all privacy-related enquiries within a reasonable timeframe and in a transparent manner.
Have Questions About Your Data?
Reach us at [email protected] or read the FAQ for more information. Ready to get started? Register an account 5700 now.